What happens after you send a request
This page explains our reservation-request process. It is not a promise of availability and does not invent one rule for every property or rate. Your written quote and confirmation will show the exact terms that apply before you pay.
1. Sending a request
You may place one or several room types in Your Stay and send them together. We record the dates, guest count, selected rooms and contact details so Reservations can check the request. Sending the form does not reserve a room, charge you or guarantee availability.
2. Your written quote
Reservations will confirm availability and send the final NGN price in writing. The quote must identify the property and room, stay dates, guest arrangement, amount due, payment deadline and any deposit, cancellation, refund, no-show, arrival or departure conditions that apply. Website prices remain a guide until that written quote is issued.
3. When a stay is confirmed
A request becomes a confirmed reservation only after the team verifies the required payment and sends a written confirmation. Use only the payment instructions supplied through the verified reservation conversation. This website does not collect card numbers, security codes or bank-login details.
4. Changes, cancellation and no-shows
Contact Reservations as early as possible if your plans change. The cancellation deadline, charge, refund method and no-show treatment are specific to the quoted room or rate and must be stated before payment. Where a written quote and this page differ, the lawful terms in the accepted written quote apply.
5. Occupancy and property rules
Each room card shows its intended capacity and layout. Any child, extra-guest, identification, accessibility, smoking, pet, damage or facility condition that affects your stay must be confirmed in writing for the selected property before payment. Facilities may be temporarily unavailable for safety or maintenance.
6. Personal information
We use the information you submit to review and manage your request, communicate with you, provide the stay, maintain safety and meet applicable record-keeping duties. Marketing is a separate choice. Read the Privacy Notice for retention, access, correction, objection and deletion information.
7. Contact and acceptance
Contact Reservations on WhatsApp +234 806 317 5034, call 0706 958 9609, or email haskehotel@yahoo.com. Accepting these request terms confirms that you understand the website request process; it does not replace the written quote you review before payment.