How we use your information
HASKE HOTEL LTD is responsible for the personal information submitted through this website. This notice covers reservation requests, reservation lookup, newsletter forms, staff administration and direct guest enquiries.
What we collect
A reservation request may include your name, phone number, optional email, address, state, stay dates, guest count, selected rooms and request reference. Direct messages may include any details you choose to send. Newsletter subscriptions include an email address and a limited record of where the subscription began. The site also keeps essential browser preferences, such as your room cart, currency display and language choice, on your device.
Why we use it
We use reservation information to take steps you request before a stay, communicate with you, prevent duplicate requests, provide accommodation, maintain safety, respond to disputes and comply with applicable records law. We use a subscriber email for marketing only after a separate subscription request. We do not use reservation contact details for marketing merely because you asked about a room.
Who can access it
Access is limited by staff role and property. Authorised management may review records across properties, while branch staff see the requests relevant to their property. Status changes are logged. Service providers may process limited information for hosting, communications, security or payment support under appropriate instructions, and information may be disclosed when Nigerian law requires it.
Payments and sensitive information
This website does not collect card numbers, security codes or bank-login details. Do not send those details, identification documents or unrelated sensitive information through the website or WhatsApp. Review the recipient and the written invoice before making any payment.
How long we keep it
We delete or anonymise personal data when it is no longer needed for its original purpose, unless a legal duty or a documented legal claim requires limited retention. In the absence of a longer lawful requirement, completed-purpose records are not kept beyond the applicable six-month data-protection backstop. The accounting subset needed for tax records may be retained for at least six years after the relevant assessment year, and records subject to other statutory hotel or transaction duties may be kept for the period required by law. Newsletter data remains active until you unsubscribe; a minimal suppression record may then be kept so we honour that choice.
Security and transfers
We use access controls, authenticated staff accounts, audit records and technical safeguards designed to reduce unauthorised access. Where a service provider processes information outside Nigeria, HASKE will use a lawful transfer basis and appropriate protection. No online service can promise absolute security, so please share only the details needed for your request.
Your choices
Subject to identity verification and lawful exceptions, you may ask to access, correct or erase your information, restrict or object to certain use, withdraw consent, or receive information about the way it is handled. You may unsubscribe from marketing at any time. Contact haskehotel@yahoo.com or Reservations on WhatsApp. You may also complain to the Nigeria Data Protection Commission.
Last updated: 30 September 2026.